Questions, answered.

Locai One is AI in a box: an on-premise AI appliance that combines the hardware, our Juno model series and Locai OS, our AI operating system, in one integrated unit. It plugs into your existing network and provides local AI compute (coding, document analysis and agents) for your whole organisation, with your data staying on infrastructure you control.

Same operating system, same concurrency, same on-prem promise. Every Locai One serves up to 3,500 users. The difference is the model it can run: Locai One Nano runs Small 40B models, Locai One runs Medium 120B models on one NVIDIA Blackwell GPU, and Locai One Pro runs Large 300B models on two GPUs with more memory and storage. See the full comparison on the compare page.

Around 15 minutes. Plug it into a wall socket and your network, choose your model, configure API access and connect your existing applications. Locai OS handles model serving, access and the admin portal, so it behaves like an appliance rather than a data centre project.

No. Locai One is air-cooled and plugs into any standard wall socket: no water loop, no dedicated circuit, no server room.

Every Locai One comes with our Juno model series, compressed and specialised with our SPACE algorithm for fast local inference. Juno-N, built on Nemotron and specialised for software engineering and agentic workloads, ships at launch and is open on Hugging Face. Juno-Q and Juno-G follow on Locai One; Juno-I and Juno-D on Locai One Pro, with weights coming soon to Hugging Face. You can also run any compatible open-weight model alongside Juno.

Yes. Locai One is not locked to a single model family. Any compatible open-weight model from Hugging Face, or your own weights, can be served on the same appliance under the same access controls and the same API.

Locai OS provides OpenAI- and Anthropic-compatible APIs, so existing applications, coding tools and internal agents connect without rebuilding integrations, and without model-provider token charges for every request.

Locai OS is our Linux-based AI operating system. It includes the Management Portal, the Locai App and a Rust-based inference engine that turns the GPUs into a token factory, allowing one appliance to serve many users and workloads at once.

Through the Locai App, a desktop app for Mac, Windows and Linux. Employees sign in once on the office network and work with your organisation's AI through a familiar interface. Remote access can be enabled by your organisation when required.

No. Conversations, API requests, uploaded documents and the retrieval index built from them are all processed and stored on the appliance's own encrypted storage. There is no cloud service behind it — prompts and documents never leave the unit.

Yes. The appliance runs happily with no internet connection at all. Remote support is off by default, and any diagnostic session has to be opened by your administrator and is closed afterwards.

Locai Labs is ISO 27001 certified across the design, build and support of the appliance, and the system is built to the transparency and record-keeping expectations of the EU AI Act.

Speak to the team on the order page: configure a Locai One Nano, Locai One or Locai One Pro, then tell us what you need. We work with businesses and individuals, and a member of the team will get back to you shortly.

Yes. Locai One can be bought by an individual as well as by a business. Consumer purchases carry the full protections of UK consumer law. Prices are shown both excluding and including VAT.

A member of the Locai Labs team will follow up to talk through your use case, confirm the edition, and take you through the order. UK deliveries begin in September 2026, with international deliveries later.

UK deliveries begin in September 2026, starting with Early Access customers who choose to purchase Locai One or Locai One Pro. International deliveries will commence later. We'll confirm your delivery window when we take your order.

Everything you need to run AI in-house: the appliance itself, Locai OS and the Locai App included, and our latest Juno model pre-downloaded. You can add or change models anytime from the Management Portal.

Prices are quoted excluding VAT: Locai One Nano from £9,999, Locai One from £29,950 (£35,940 inc. VAT), and Locai One Pro from £49,950 (£59,940 inc. VAT). Optional configuration, add-ons, delivery and installation are quoted separately.

Yes. Edition and finish are confirmed when we take your order, so if your needs change, just reply to any of our emails and we'll update it.